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UNM Learn SupportIT Alerts

24/7 Phone Support
(505) 277-0857 • (877) 688-8817

System Announcements

System Announcements

  • UNM Learn maintenance window: 4:30am – 5:30am daily (Wednesday, May 2, 2018)

    UNM Learn has a daily maintenance window from 4:30am to 5:30am. The application will be unavailable for part or all of the window, depending on the nature of the work being done.

    There is also a routine UNM Learn maintenance window every Saturday from 5:30 am until 12 noon which may be used as needed for system maintenance. In addition to this, IT may conduct general system maintenance that affects multiple systems on campus, including UNM Learn. The general system maintenance window is on Sundays, from 6am until 12 noon. Every effort is made to conduct maintenance between terms when at all possible. However, there may be times during the semester when UNM Learn must be brought down for system maintenance. In most circumstances, announcements will be posted in UNM Learn two weeks ahead of time to notify users of any outages planned during these windows.

    The maintenance windows are also posted on the IT Production Availability Schedule at http://it.unm.edu/availability/. Scheduled outages are posted on http://it.unm.edu/alerts/.

    UNM Learn Support

    505-277-0857 or 1-877-688-8817
    Self-Help: http://online.unm.edu/help
    Submit a Help Ticket: http://online.unm.edu/help/learn/support/index.html

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